Frequently Asked Questions
Everything you need to know about your APORRO experience.
What materials are used in APORRO jewelry?
We use premium materials including 14K/18K gold plating over brass or 925 sterling silver, and high-quality cubic zirconia or hand-set Moissanite stones to ensure durability and a luxury finish.
How long does shipping take?
Orders are typically processed within 1-3 business days. Standard shipping takes 7-15 business days, while express shipping options are available at checkout for faster delivery.
Does the jewelry tarnish or turn skin green?
No, our jewelry is crafted with multiple layers of PVD plating and a protective coating to prevent tarnishing and skin irritation when cared for according to our maintenance guide.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unworn condition with all packaging included. Please note that custom-made items are final sale.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to our tracking portal to monitor your package's progress.
Do you offer a warranty on your products?
Yes, APORRO provides a 365-day warranty against manufacturing defects. If your jewelry experiences any structural issues, we will repair or replace the item for you.